Meerkat Village Terms and Conditions

Last updated 03/21/2022

AGREEMENT TO TERMS

Meerkat Village LLC (“Meerkat Village”,“we,” “us” or “our”)  [is a technology company that improves outcomes for children with special needs by connecting the adults that surround them.]. These Terms of Use (“Terms”) govern your access or use, from within the United States and its territories and possessions, of Website as well as any other media form, media channel, mobile website or mobile application related, linked or otherwise connected thereto  (Collectively, the “Sites”). In these Terms, the words “including” and “include” mean “including, but not limited to.”

 

These Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity, (“you”) and Meerkat Village. You agree that by accessing or using the Sites, you have read, understood, and agreed to be bound by all of these Terms. If you disagree with any part of these Terms then you may not access the Sites. 

 

Supplemental terms and conditions or documents that may be posted on the Sites from time to time are hereby expressly incorporated by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Sites so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Sites after the date such revised Terms are posted. 

 

The information provided on the Sites is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within the jurisdiction or country. Accordingly, those persons who choose to access the Sites from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

 

The Sites are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Sites.

 

Use by Children under the Age of 13

 

Meerkat Village  is committed to complying fully with the Children’s Online Privacy Protection Act. Accordingly, if a user of this website is under the age of thirteen, that user is not authorized to provide us with personally identifying information.  Users under the age of thirteen and their parents or guardians are cautioned that the collection of personal information volunteered by unauthorized children online or by e-mail will be treated the same as information voluntarily given by an adult until Meerkat Village becomes aware that the user is under the age of thirteen.  This website is not directed at children under the age of 13. If you are younger than 13, please do not provide any personally identifying information in connection with your use of this website.

 

DISCLAIMER

The information provided by Meerkat Village on the Sites is for general informational purposes only. All information on the Sites is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Sites.

EXTERNAL LINKS DISCLAIMER FOR WEBSITE 

The Sites may contain links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us.

We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site or any website or feature linked in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

PROFESSIONAL DISCLAIMER FOR WEBSITE 

The Sites cannot and do not contain medical or health advice. The medical or health information is provided for general informational and educational purposes only and is not a substitute for professional advice. Users may invite health professionals to the site, any recommendations made by any health professional is only for the specific family and is not in any shape or form influenced by Meerkat Village. Meerkat Village solely provides the platform for communication. The use or reliance of any information contained on this site or mobile application is solely at your own risk.

HIPPA COMPLIANCE DISCLAIMER

Meerkat Village understands the importance of privacy and is committed to maintaining the confidentiality of your medical information. Meerkat Village does not collect any specific medical information, however, the user may elect to connect with a health professional who may provide health information that falls under the HIPPA Privacy laws. The user has the right to request removal or restriction of any information given at any time- to request please contact [email protected]

We are required by law to maintain the privacy of protected health information, to provide individuals with notice of our legal duties and privacy practices with respect to protected health information, and to notify affected individuals following a breach of unsecured protected health information.

If you are not satisfied with the manner in which Meerkat Village handles a complaint, you may submit a formal complaint to: [email protected]

The complaint form may be found at www.hhs.gov/ocr/privacy/hipaa/complaints/hipcomplaint.pdf. You will not be penalized in any way for filing a complaint.  

AFFILIATES DISCLAIMER FOR WEBSITE The Sites may contain links to affiliate websites, and we receive an affiliate commission for any purchases made by you on the affiliate website using such links. 

TESTIMONIALS DISCLAIMER FOR WEBSITE

The Sites may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.

The testimonials on the Sites are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Sites verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.

The testimonials on the Site are not intended, nor should they be construed, as claims that our products and/or services can be used to diagnose, treat, mitigate, cure, prevent or otherwise be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.

 

ELECTRONIC COMMUNICATIONS

When you visit the Sites or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We may choose to communicate with you by email, text messaging, or by posting notices on the Sites. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

If you use a mobile device to access the Sites, you acknowledge and agree that: (a) you are solely responsible for all message and data charges that apply to use of your mobile device to access the Sites; and (b) all such charges are billed by and payable to your mobile service provider. Please contact your participating mobile service provider for pricing plans, participation status and details. You further understand that service may not be available in all areas at all times and may be affected by product, software, coverage or service changes made by your mobile service provider or otherwise. Additional terms and conditions may apply to your use of our mobile applications based on the type of mobile device that you use. By accessing or using any Sites via a mobile device, you agree to these Terms and to any applicable terms of a mobile app you may use.

 

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Sites are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Sites (Collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and may be protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and Marks are provided on the Sites “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permissions.

USER ACCOUNTS

By using the Sites, you represent and warrant that 

  1. All information you submit will be true, accurate, current and complete
  2. You will maintain the accuracy of such information and update as necessary
  3. You comply with these Terms 
  4. You will not access the Sites through automated or non-human means (bot, script or otherwise)
  5. You will not use the Sites for any illegal or unauthorized purpose
  6. Your use of the Sites will not violate any applicable law or regulation

You agree to take responsibility for all activities on or under any account registered to you and you accept all risks for any unauthorized use of your account. You are responsible for providing the equipment and services that you need to access and use the Sites. We do not guarantee that the Sites are accessible on any particular equipment or device or with any particular software or service plan.

We reserve the right, without notice and in our sole discretion at any time, to terminate your right to access and use the Sites or any component of them and to block or prevent future access to and use of the Sites and to delete your account and any related information. Any obligation or liability incurred prior to our termination of your access to the Sites will survive such termination.

PERMISSIBLE USE

You agree that you shall not use the Sites: 

  1.  to delete, modify, hack or attempt to change or alter any of the Materials on the Sites
  2.  for any unlawful purpose
  3.  to solicit others to perform or participate in any unlawful acts
  4. to violate any international, federal, or state regulations, rules, laws, or local ordinances
  5. to infringe or violate our intellectual property rights or the intellectual property rights of others
  6. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
  7.  to submit false or misleading information
  8. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our Sites, other websites, or the Internet
  9. to collect or track the personal information of others
  10.  to spam, phish (email fraud), pharm (web traffic redirection fraud), pretext, spider, crawl, or scrape
  11. for any obscene or immoral purpose
  12.  to interfere with or circumvent the security features of our Sites, other websites, or the Internet. 
 

We reserve the right to terminate your use of our Sites for violating any of the prohibited uses. We may fully cooperate with any law enforcement agency or authorities, or court order requesting or directing disclosure of the identity of anyone suspected of use of the Sites for illegal purposes.

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Sites at any time or for any reason at our sole discretion without prior notice. However, we have no obligation to update any information on our Sites. We also reserve the right to modify or discontinue all or part of the Sites without notice at any time. We will not be liable to you or any third party for any modifications, price change, suspension, or discontinuation of the Sites. 

We cannot guarantee the Sites will be available at all times. We may experience hardware, software or other problems or need to perform maintenance related to the Sites, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue or otherwise modify the Sites at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Sites during any downtime or discontinuation of the Sites. Nothing in these Terms will be construed to obligate us to maintain and support the Sites or to supply any corrections, updates or releases in connection therewith. 

BILLING & PAYMENT 

You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us. By providing payment card information to us, you authorize us to store and use the card as a payment method for purchases made through your account with us. All billing information you provide to us must be truthful and accurate. Providing any untruthful or inaccurate information is a breach of these Terms and may result in cancellation of your order. Prior to accepting an order we may also request additional information from you. Verification of information may be required prior to the acknowledgment or completion of any purchase. We reserve the right to refuse or cancel an order for any reason, including not limited to inaccuracies or errors in service or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will attempt to contact you if all or any portion of your order is canceled or if additional information is required to accept your order. We may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.

If you use Apple Pay as a form of payment (when available) for any transaction(s) via our Sites, you acknowledge and agree that all such transactions are between you and us only, not with Apple, and Apple is not responsible for any products or services offered by Meerkat Village. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to our Sites or any products or services we offer. In the event of any such products or services to conform to any applicable warranty, you understand and agree that Apple has no responsibility for such failure, that Apple has no warranty obligation whatsoever with respect to our products or services, and that Apple is not responsible for addressing any claims by you or any third party relating to our products or services, including, but not limited to: (i) product liability claims; (ii) any claim that our products or services fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third-party claim that your use of any of our products, services, or websites infringe any third party’s intellectual property or other rights. You agree to comply with any applicable third-party terms when using our Site or services. 

INDEMNITY

You agree to indemnify and hold harmless Meerkat Village and our respective officers, directors, employees and agents from and against any claims, suits, proceedings, disputes, demands, liabilities, damages, losses, costs and expenses, including, without limitation, reasonable legal and accounting fees (including costs of defense of claims, suits or proceedings brought by third parties), in any way related to (a) your access to or use of our Sites, (b) your User Content or (c) your breach of any of these Terms.

LIMITATIONS OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEERKAT VILLAGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL OR OTHER INTANGIBLE LOSSES. IN NO EVENT SHALL MEERKAT VILLAGE’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE EXCEED THE GREATER OF ONE HUNDRED US DOLLARS (US $100.00) OR THE AMOUNTS PAID BY YOU TO MEERKAT VILLAGE FOR THE PAST THREE MONTHS FOR THE SERVICE.

 

ARBITRATION

For any dispute you have with Meerkat Village, you agree to first contact us and attempt to resolve the dispute with us informally. If we need to contact you, we will do so at the email address associated with your account. If a dispute arises from or relates to these Terms or the breach thereof, and if the dispute cannot be settled through direct discussions, the parties agree to endeavor first to settle the dispute by mediation administered by the American Arbitration Association before resorting to arbitration. The parties further agree that any unresolved controversy or claim arising out of or relating to this contract, or breach thereof, shall be settled by arbitration administered by the American Arbitration Association and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND MEERKAT VILLAGE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. NOTHING IN THESE TERMS OF USE SHALL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU. To the extent any claim, dispute or controversy regarding Meerkat Village or our Sites isn’t arbitrable under applicable laws or otherwise: you and Meerkat Village both agree that any claim or dispute regarding Meerkat Village will be resolved exclusively.

USER DATA

We will maintain certain data that you transmit to the Sites for the purpose of managing the performance of the Sites, as well as data relating to your use of the Sites. Although we perform regular routine backups of data, you are solely responsible for all the data that you transmit or that relates to any activity you have undertaken using the Sites. You agree that we shall have no liability to you for any loss or corruption of any such data and you hereby waive any right of action against us arising from any such loss or corruption of such data.

 

ELECTRONIC SIGNATURES

You hereby agree to the use of electronic signatures, contracts, orders and other records, and to electronic delivery of notices, policies and records of transactions initiated or completed by the Sites. You hereby waive any rights or requirements under any statutes, regulations, rules, or ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

CONTACT US

In order to resolve a complaint regarding the Sites or to receive further information regarding the use of the Sites, please contact us at [email protected]